Shipping & Delivery Policy

Last Updated: 11 September 2026

At Aathira Books, we carefully pack every order and work to deliver your books and products safely and on time.

This Shipping & Delivery Policy explains how orders placed through AathiraBooks.com are processed, dispatched, and delivered.

1. Order Processing

Once your order is successfully placed and payment is confirmed, we begin processing your order.

Orders are generally processed within 2–5 business days, subject to product availability and order volume.

Orders containing multiple products may be shipped together or in separate packages depending on availability.

2. Delivery Time

After dispatch, delivery usually takes approximately:

• Tamil Nadu: 2–5 business days
• Other parts of India: 4–8 business days
• Remote / difficult-to-reach locations: Delivery may take additional time

These are estimated delivery timelines and are not guaranteed.

Delivery may take longer during festivals, public holidays, promotional periods, adverse weather, courier delays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on:

• Delivery location
• Order weight
• Number of products
• Delivery service selected
• Promotional offers

From time to time, Aathira Books may offer free shipping or special shipping offers. Such offers may be subject to minimum order values or other conditions.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Please make sure your order includes:

• Full name
• Complete address
• City / Town
• State
• PIN code
• Valid phone number

Aathira Books will not be responsible for delays or failed deliveries caused by an incorrect, incomplete, or inaccurate address provided by the customer.

5. Courier & Tracking

Orders may be delivered through third-party courier and logistics partners.

Once your order has been dispatched, tracking information may be provided through the email, phone number, or other contact details associated with your order, where tracking is available.

You may use the tracking information to check the status of your shipment through the relevant delivery partner.

6. Delivery Attempts

The courier partner may make one or more attempts to deliver your order.

If delivery cannot be completed because the recipient is unavailable, the address is incorrect, or the courier is unable to contact the recipient, the shipment may be returned to us.

Any additional shipping charges for re-delivery may be applicable in such cases.

7. Delayed Deliveries

Although we aim to deliver orders within the estimated time, delays can occur due to circumstances beyond our control, including:

• Courier or transportation delays
• Severe weather
• Natural disasters
• Public holidays
• Strikes or disruptions
• Remote-location delivery restrictions
• Incorrect address or contact information
• High order volumes
• Government or regulatory restrictions
• Other unforeseen circumstances

If your order is significantly delayed, please contact us with your order details and we will assist you in checking the shipment status.

8. Damaged Packages

We take care to pack products securely before dispatch.

If your package appears visibly damaged at the time of delivery, we recommend checking the contents before accepting it where possible.

If the product inside is damaged, please contact us as soon as possible with:

• Order number
• Photographs of the outer package
• Photographs of the damaged product
• A brief description of the issue

Such cases will be reviewed according to our Return & Refund Policy.

9. Missing or Incorrect Items

If you receive an incorrect product, or an item is missing from your order, please contact us promptly.

Please provide your order number and relevant photographs so that we can verify the issue and assist you.

10. International Shipping

At present, shipping availability may be limited to selected locations.

If international shipping is offered for a particular product or order, applicable shipping charges, customs duties, taxes, and other charges may be the responsibility of the customer unless otherwise stated.

International delivery times may vary considerably depending on the destination and customs procedures.

11. Multiple-Item Orders

If your order contains products with different availability or processing times, we may dispatch the available products first or ship the complete order together.

In such cases, delivery timelines may vary.

12. Changes to Shipping Information

If you need to change your delivery address after placing an order, please contact us as soon as possible.

Address changes may not be possible after an order has been packed or dispatched.

13. Undelivered / Returned Shipments

If a shipment is returned to Aathira Books because of an incorrect address, repeated delivery failure, refusal to accept the package, or other reasons attributable to the customer, we may contact you regarding re-delivery.

Additional shipping charges may apply for re-delivery.

14. Contact Us

For questions regarding shipping, delivery, tracking, or your order, please contact us.

Aathira Books
5/175, Fathima Nagar,
Kuthenkuly – 627104,
Tamil Nadu, India

Phone: 63830 88040 / 98943 57534
Email: aathiraveliyeedu@gmail.com

We will do our best to assist you with your order.

Aathira Books
Books, Ideas & Art — Curated with Purpose.